How can we help you?

1. How long will my order take to arrive?

We process all orders within 24–48 business hours. Shipping times vary depending on your location, but most orders arrive within 2 to 7 business days. Once your order is shipped, you’ll receive a tracking number to follow your delivery.

2. Do you ship worldwide?

Yes! We ship to almost every country around the world. Just select your destination at checkout. If you can't find your country, email us at [info@wearenooot.com] — we’ll do our best to help you.

3. Can I return an item if it’s not what I expected?

Absolutely. You have 14 days from the delivery date to request a return or exchange. Items must be unused, in perfect condition, and in their original packaging. Just email us at info@wearenooot.com and we’ll guide you through the process.

4. Will my laptop fit inside your bags?

Each product page includes the bag’s exact dimensions. Many of our designs are made to carry your laptop, notebooks, and daily essentials — all without sacrificing style. If you're unsure, feel free to message us before purchasing.

5. How do I take care of my bag?

To keep your Nooot bag looking its best, clean it gently with a damp cloth and avoid harsh chemicals. Store it in a dry place, ideally inside its protective dust bag, to maintain its shape and finish over time.

6. Is my payment and personal data safe?

Totally. We use secure, encrypted checkout systems and accept trusted payment methods like major credit cards and PayPal. Your personal information is protected through SSL technology — shopping with us is 100% safe.